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Receptionist (Full-time/Part-time)

Posted: 05/17/2022

Job Overview
You will be an integral part of showcasing our passion and pride and delivering on the H&R Block brand purpose—to provide help and inspire confidence in our clients and communities everywhere.
Joining us as a seasonal Receptionist means you will relentlessly focus on how to wow clients now, and in the future. You will need the ability to work a flexible schedule in a single, fast-paced location during the tax season from January to April.
Responsibilities (Day to day)

  • Greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Handle client exits by ensuring all current and future needs are met
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Qualifications and Skills (What you will bring to the team)
  • High school diploma or equivalent
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
Preferred but not required:
  • Sales and/or marketing experience
  • Strong organizational and time-management skills
  • Knowledge of cash register operations
  • Knowledge and experience with a Windows based computer system
Bilingual candidates strongly encouraged to apply!